Volcano Phone Book


The annual publication of Volcano's telephone book offers an opportunity for both small and large businesses to take advantage of competitive advertising rates. Thematic covers and inside stories have included topics such as local wildlife, the evolution of the telephone company, and other topics of interest to both local residents and those travelling from out of town. This sought-after book is packed full of excellent resources. Don't miss your chance to have your business included in the next edition! Call 296-7502 for details.

Voice Mail

 

Economy Mailbox - $2.95 per month

Message Length 1 minute
Message Storage 10 Messages
Message Retention 7 Days
Greeting Length 30 seconds

 

Basic Mailbox - $4.45 per month

Message Length 2 minutes
Message Storage 20 Messages
Message Retention 10 Days
Greeting Length 45 seconds

 

Enhanced Mailbox - $5.45 per month

Message Length 3 minutes
Message Storage 20 Messages
Message Retention 15 Days
Greeting Length 45 seconds

Premium Mailbox - $6.45 per month


Message Length 3 minutes
Message Storage 30 Messages
Message Retention 17 Days
Greeting Length 60 seconds

Learn here How to use VoiceMail

Phone Service Rates


Basic Service - Residential and Business

Volcano Telephone Company provides unlimited local calling.

Volcano Telephone Company services are regulated by the Federal Communications Commission (FCC) and California Public Utilities Commission (CPUC). For more complete information please ask for the complimentary Annual Directory of Services booklet. The following are basic rates for services (does not include taxes and surcharges):

Pine Grove, Volcano, Pioneer

Residential $24.00/mo.
Business $34.00/mo.
Subscriber Line Charge* $6.50/mo.

West Point, Glencoe, Railroad Flat, Wilseyville

Residential $24.00/mo.
Business $34.00/mo.
Subscriber Line Charge* $6.50/mo.

Kirkwood

Residential $24.00/mo.
Business $34.00/mo.
Subscriber Line Charge* $6.50/mo.

Service Charges - Non-recurring

New Service, each line $16.75
Move & Change, each order $13.00
Central Office Connection work, per line $28.00
Premises visit charge $74.75
Reconnect for nonpayment $22.50
Returned check charge, each $20.00

Other Charges

Off-Premises Extension

(Where terminals are in different buildings on the same continuous property)

Each 1/4 mile or fraction thereof $1.75


Off-Premises Extension

(Where terminals are in different buildings on non-continuous property)

Each 1/4 mile or fraction thereof $3.00
Each additional 1/4 mile or fraction thereof $1.75


Directory Listings

Primary service listings No Charge
Additional listings & lines of information $ .50
Non-published service No Charge


Local Directory Assistance

Each direct dialed call, after free call allowance, is $0.50 cents. If you notify the 411 operator at the beginning of your request, you may request up to 3 listings within our Service Area per call.

*Subscriber Line Charge

The Federal Communications Commission is responsible for authorizing interstate access charges. The monthly charge for residential customers and businesses with a single access line is $6.50. The charge for businesses with multiple access lines is $9.20. Federal Communications Commission, Informal Complaints and Public Inquiries Branch, Enforcement Division, Common Carriers Bureau, Washington D.C. 20554, (202) 632-7553.

Long Distance


Volcano Long Distance (VLD) is your one-stop shop for all your long distance calling needs. We’ve assembled a complete package of services to make your long distance calling experience as convenient, simple, and affordable as possible.

Unlimited Long Distance

At just $39.95 per month Volcano's Unlimited Long Distance Plan has no restrictions on time or duration of calls placed within the United States.

Long Distance Calling Plans

Unlimited Plan - $39.95/mo.

IntraLata
(Within 209 Area Code)
Included
InterLata - Intrastate
(Outside 209 Area Code within CA)
Included
Interstate Included
Directory Assistance $1.20 / call

Platinum - $4.95/mo.

IntraLata
(Within 209 Area Code)
$.07 / min.
InterLata - Intrastate
(Outside 209 Area Code within CA)
$.09 / min.
Interstate $.10 / min.
Directory Assistance $1.20 / call

Casual Caller - No Charge

IntraLata
(Within 209 Area Code)
$.10 min.
InterLata - Intrastate
(Outside 209 Area Code within CA)
$.15 / min.
Interstate $.15 / min.
Directory Assistance $1.20 / call

 

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