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Out of Network Access

If you travel out of the area and are outside of the Volcano Internet network, you will not be able to send email using any email client. This is a common practice among most email providers that only allows email sent from IMAP or POP3 clients that are connected to that provider's internet service to be able to send email through that provider's email servers. We have this in place as an attempt to prevent our mail server from being used to send spam. You can still use Volcano Webmail when you travel, and now we've added a feature to give our users who travel to ability to use an email client.

Users who travel can use their laptops, phones, and tablets to send email by temporarily allowing the public IP address associated with the connection to use Volcano Internet email server for 60 minutes. This can be set by browsing to the Volcano Webmail site on your computer or mobile device and clicking one button. Follow these steps.

Computer


  • Browse to http://webmail.volcano.net and login with your Volcano.net username and password.




  • Click the Settings tab.




  • Scroll to the Temporary Out of Network access section near the bottom. Your public IP address should display in the "Your IP Address is" field. To confirm your public IP address you can browse to www.whatismyipcom or any other IP lookup website.




  • Click the "Allow the IP" button.


Mobile Device


  • Browse to http://webmail.volcano.net and login with your Volcano.net username and password.




  • Touch the Menu.




  • and then Travel.




  • Your public IP address should display in the "Your IP Address is" field. To confirm your public IP address you can browse to www.whatismyipcom or any other IP lookup website.

    Touch the "Allow this IP" button.




After this setup, you should be able to send email with any email client for 60 minutes. If you need to send mail after 60 minutes, simply perform these steps again.