Improve Your In Home Wi-Fi Experience

If your home is like many in our area, you have high-speed internet from Volcano Communications Group. Volcano brings the internet to your home, and from there a router sends a Wi-Fi signal that can connect wireless devices to the internet today and in the future. To make sure you receive the best Wi-Fi signal, you need a Wi-Fi network that will work well in every room of your home, and now with carrier grade mesh technology, you can extend your Wi-Fi to your patio, garage, and basement or even nearby detached structures.

With Volcano’s New and Improved Managed Whole-Home Mesh-Ready Wi-Fi service, we will set up and maintain your Wi-Fi network to optimize the performance of all your connected devices:

It's easy: our technicians determine what your home needs in order to provide the best Wi-Fi network.

Very convenient and cost effective: we supply the equipment, you make affordable low monthly payments and Volcano makes it all work and supports it.

No hassle: we will make every effort to connect your many Wi-Fi devices to your network.

More for you: with our new and improved carrier grade Wi-Fi gateway enhanced with optional mesh satellites, now you can optimize your internet connection and get maximum speed and experience coverage in every room of your home, and your nearby outdoor patio and garage!

It’s affordable: just $4.95/month for our Managed Wi-Fi gateway (standard installation covers approx. 2000 sq. ft.), and up to four mesh gateway satellites at just $3.00/month each, as needed for additional coverage. 

Starting at $4.95/month 

Mesh satellite only $3.00/month each

• No purchase necessary - we provide the equipment

• Safe and secure – we will setup passwords and encryption

• Ongoing support – we are here when you have questions or need help

• Standard Mesh-Ready Wi-Fi Gateway is included at no additional charge with any 50 or 100 Mbps service

 

Volcano Managed Wi-Fi Frequently Asked Questions...

Q: I already have a router, why do I need another one from Volcano?

A: Your router’s technology could be outdated without you being aware of it. When shopping for a new router, it may be difficult to know what to purchase - many wireless routers available online and at retail stores may not have the capability of sending a strong enough Wi-Fi signal. You may pay for a higher speed internet connection, but your router may not be allowing that level of speed to all your connected devices.

Q: Why should I pay a monthly fee after I get a Volcano router installed?

A: Routers are electronic equipment and as such have the potential to stop working – or work with reduced efficiency. In addition, you may add more wireless devices over time – this can impact the performance of your wireless network. Volcano has the tools with this new managed Wi-Fi gateway to spot weak signal conditions and devices that can be impacting the performance of your network. If necessary, we will replace the router free of charge and provide router software updates. Our technicians will help trouble shoot problems with you.

Q: What’s the difference between “Wi-Fi” and “internet”?

A: People often use the terms Wi-Fi and internet interchangeably. Wi-Fi and internet are two distinct services and knowing the difference is important:

 

Internet – your connection to the world

The internet is a wide area network (WAN) that connects computers from around the world. To access the internet, you must subscribe to service from an Internet Service Provider (ISP) such as Volcano Communications Group.

Other than turning it on or off, and choosing what provider and speed to pay for, your internet connection is beyond your control.

 

Wi-Fi – connecting devices to the internet

A Wi-Fi network is independent from the internet. The devices in the network connect wirelessly to a Wi-Fi router and together they form a wireless local area network (LAN). The Wi-Fi router is connected to the internet source via a broadband modem (in some cases the modem and Wi-Fi router are one piece of equipment). Devices connected to a Wi-Fi network can work together and share information. You control your Wi-Fi network, including where you place your router, the security restrictions you put on it including passcode, determining what devices can access it, and which devices can share information with other devices.

 

 

Questions? Call us at: 209.296.7502 | 888.886.5226

 

 

Need help formatting bulk email messages?



My bulk email is delivered to my recipient's spam folder! What do I do?




 

Bulk email has become a tricky issue. To many, a regular message from a central source such as your local theater or community organization is a blessing. To others, it is annoying. The Federal Trade Commission has adopted a ruling call the CAN-SPAM Act in an attempt to curb spamming activity. Non-compliance can be costly in many ways. Here's a link to the detail of the act:

https://www.business.ftc.gov/documents/bus61-can-spam-act-compliance-guide-business

Here are the top rules to keep your bulk email messages compliant:

Physical Address

• Your message must include your valid physical postal address. This can be your current street address, a post office box you’ve registered with the U.S. Postal Service, or a private mailbox you’ve registered with a commercial mail receiving agency established under Postal Service regulations.

Opt-In

• Ensure that you are only sending mail to users who specifically requested it. It is not advisable to purchase mailing lists or subscribe users by having an opt-in checkbox automatically checked on your website. • It is preferable to have a double/confirmed opt-in process. When users subscribe to your mailing list, send them an email asking them to click to confirm their opt-in. This will reduce the number of people who sign up from fake email addresses.

• When users subscribe to your mailing list, tell them what mail to expect, how often to expect it, and what it will look like. Set recipient expectations clearly.

Easy Unsubscribe

• Provide an obvious and visible unsubscribe process in your mail.

• Make it easy for users to unsubscribe from your mailing list. • Ensure the unsubscribe process is easy to use, such as a one-click unsubscribe web page. • Users should not have to log into a website in order to unsubscribe.

• Process unsubscribes immediately.

Note: If your bulk email message continues to land in your recipient's spam filter, the recipient's local spam settings may be responsible. You may want to add an advisory to your email instructing them to add your email address to their email whitelist.

 

Need help formatting bulk email messages?



My bulk email is delivered to my recipient's spam folder! What do I do?




 

Bulk email has become a tricky issue. To many, a regular message from a central source such as your local theater or community organization is a blessing. To others, it is annoying. The Federal Trade Commission has adopted a ruling call the CAN-SPAM Act in an attempt to curb spamming activity. Non-compliance can be costly in many ways. Here's a link to the detail of the act:

https://www.business.ftc.gov/documents/bus61-can-spam-act-compliance-guide-business

Here are the top rules to keep your bulk email messages compliant:

Physical Address

• Your message must include your valid physical postal address. This can be your current street address, a post office box you’ve registered with the U.S. Postal Service, or a private mailbox you’ve registered with a commercial mail receiving agency established under Postal Service regulations.

Opt-In

• Ensure that you are only sending mail to users who specifically requested it. It is not advisable to purchase mailing lists or subscribe users by having an opt-in checkbox automatically checked on your website. • It is preferable to have a double/confirmed opt-in process. When users subscribe to your mailing list, send them an email asking them to click to confirm their opt-in. This will reduce the number of people who sign up from fake email addresses.

• When users subscribe to your mailing list, tell them what mail to expect, how often to expect it, and what it will look like. Set recipient expectations clearly.

Easy Unsubscribe

• Provide an obvious and visible unsubscribe process in your mail.

• Make it easy for users to unsubscribe from your mailing list. • Ensure the unsubscribe process is easy to use, such as a one-click unsubscribe web page. • Users should not have to log into a website in order to unsubscribe.

• Process unsubscribes immediately.

Note: If your bulk email message continues to land in your recipient's spam filter, the recipient's local spam settings may be responsible. You may want to add an advisory to your email instructing them to add your email address to their email whitelist.

Volcano.net Email Update

On August 13th, 2018, Volcano.net webmail servers will undergo maintenance to perform server updates to our email platform. We anticipate that your mailboxes will be inaccessible for a few hours between 10:00pm PDT Monday and 5:00am PDT Tuesday, August 14th. During this service window, you will not be able to access your  mailbox, receive new messages or send messages. We understand that this may pose an inconvenience to some subscribers, but please rest assured that the receipt of all outside mail will continue uninterrupted. Once your mailbox is available, all messages received during the scheduled maintenance will be present within your mailbox.

Please accept our sincere apologies for any inconvenience that may result from the scheduled maintenance. We would like to thank you for the opportunity to be your Email Service Provider (ESP) as well as for your understanding while we work to improve our services.

 

Subcategories