You will receive an email notification that your bill is ready to view online or for download. This will help us save paper and help you save looking for stamps later.
Save Your Payment Information
Tired of entering your payment information every month? No more. You will be able to save your payment information to a Payment Account, and then just use your Payment Account each month to pay your bill. Our payment website is secure and PCI compliant.
Multiple Payment Methods
Along with saving your payment information, you can set up multiple Payment Accounts. For instance, you can save your credit card and bank account payment information to separate Payment Accounts, and then make payments from either account.
Smartphone users can view and pay their bills using their mobile phone.
Automatic Payment Rules
Set a up a rule to automatically pay your bill using whichever Payment Account you prefer. You can also set a threshold to only allow bills under that amount to be paid automatically.
Make One-Time Payments
Easily make a one-time payment, with or without enrolling in the new Ebill.
Easily View and Print Past Statements
For starters, we will upload statements from the last month. Additionally, after each billing cycle, that month's statement will be available to view and print, until there are 12 month's worth of statements. Ongoing from there, statements from the previous 12 months will be available.
Mail or Online
Choose to have your statement sent by U.S. mail, or just receive an email notification to view your bill online.
How Do I Get Started?
If you are a user of the previous Ebill site, we have pre-enrolled you into the new system and you will be able to begin using the new Ebill. Check your email for details. If you are not a user of old Ebill site, either 1) click the "Volcano eBill" link we have on our web site and it will point you to the new Ebill site where you can enroll using the “Token” on your bill, or 2) simply call us at (209) 296-7502. You can also find the web address for the new Ebill site at the top of each page of your bill, or type http://volcanotel.billtrust.com in your browser.
The "Volcano eBill" link we have on our web site will take you to the new ebill site once we go live on September 26th.
Still Have Questions?
No problem. Just give us a call at (209)296-7502, or drop by our office and we'll answer any question about the new Ebill that you might have.