Why Can't I Connect?

What do you do when the message on your computer screen reads “This webpage cannot be displayed”?  Here our internet techs share some ideas on what the problem might be and they'll run you through some checkpoints to determine where the problem is and what to do about it.

Read more:

How Old Is Your Surge Protector

If your surge protector is more than two years old, there is a good chance that it's time to replace it as they have a definite lifespan. Every time it does its job, it takes a little more damage and wears out a little bit more. At some point in time your surge protector will stop protecting your gear from power surges and become a simple power strip or worse.

Read more:

Simple Instructions For Power Cycling/Restarting Your Computer, Router or Modem

This article describes how you can power cycle (or restart) your Internet modem and the router to fix any Internet connectivity issues. This will come in handy if there's a power outage and your computer/router/modem shuts down.

Some people may refer to the “power cycle” process as rebooting or resetting the modem and router which is incorrect as that actually means changing the network hardware to the factory default settings. The following is a step-by-step process to help in getting your internet connectivity back on track...

Read more: