We have a new business office located at 20004 Hwy 88, Pine Grove, CA 95665
Our mailing Address is P.O. Box 1070, Pine Grove, CA 95665
We have a new business office located at 20004 Hwy 88, Pine Grove, CA 95665
Our mailing Address is P.O. Box 1070, Pine Grove, CA 95665
Online Payments via eBill
We look forward to talking and meeting with our customers, but did you know there are other ways to pay without having to come in to our office? All of these ways are simple and save you time! Here are several ways you can pay your Volcano Communications bill at the eBill site.
These choices allow you to decide the best way to pay your bill. We suggest that you do enroll so that you receive the benefits of eBill, such as viewing and printing your bills, setting up automatic payments, and making easy and quick payments using payment accounts.
e-Bill Options
Create Payment Account
• To make a payment using a saved payment account, you’ll first need to create that account. Set up your credit card or bank account information, or both, as Payment Accounts.
eBill Make Payment
• Once your account is set up, you can easily make a payment using that account.
eBill Autopay
• If you’d like, you can have your bill automatically paid by turning on “Auto-Pay”. To better control Auto-Pay, you can create rules that only allow payments to be made when the bill is under a certain amount.
One-Time Payment
• Use ebill to make a one-time payment. No need to sign up or register an account. Click “eBill” in the top navigation bar. Choose “Sign In or Make A One-Time Payment”. Click the “One Time Pay” button. This easy, secure form of payment is available any time – day or night.
Other Payment Options
• Drive-Through Window – available Monday through Friday, 8am – 5pm.
• Walk-Up Drop box – Our walk-up drop box is located at the front of our building to the right of the main entrance. You can drop off payments (checks or cash) 24/7/365.
• Drive-Up Drop Box – Our drive-up drop box is located beneath the Volcano Communications Group street sign.
• In-Person – We gladly welcome visitors. Stop by the office between 8am – 5:30pm, Monday through Friday, or 8am – 4:30pm on Saturday to make a payment by cash, check, debit or credit card.
• Over the Phone – Give us a call 24 hours a day at 1.209.296.7502. We’ll be happy to process your debit or credit card payment over the phone.
For more information about our online payment options, give us a call, stop by the office or visit https://secure.billtrust.com/VOLCANOTEL/obp/signin.php.
Business Office Hours:
Mon-Fri: 8:00am-5:30pm
Sat: 8:00am-4:30pm
Phone: 1.209.296.7502
Toll Free: 1.888.886.5226
Repair: 1.209.296.7501
Walk-In Hours:
Mon-Fri: 8:00am-5:30pm
Sat: 8:00am-4:30pm
Internet Technical Support: 1.209.296.7574
Available 24/7/365 for Volcano Internet and Volcano Managed Wi-Fi
Volcano Internet Provider does not support third party Wi-Fi routers.
Business Office Hours:
Mon-Fri: 8:00am-5:30pm
Sat: 8:00am-4:30pm
Pine Grove, Pioneer, West Point:
Information: 1.209.296.2288
Repair: 1.209.296.2280
Kirkwood:
Information: 1.888.886.5226
Repair: 1.209.258.2280
Ione and Camanche:
Information: 1.209.296.2288
Repair: 1.209.296.2280
We are here to serve you. For product information, billing questions or to order services, call us Monday through Saturday during normal business hours. To report service related issues call us 24/7/365 and our call center representative will be available to assist you.
To Report Service Issues (24hours):
1.209.296.7501
Weather and Time:
1.209.296.8463