Anonymous Call Rejection
|Per Feature Credit||Monthly Credit|
Anonymous Call Rejection
This service allows you to reject calls with a privacy indicator. Use *82 to unblock this feature.
Caller ID – Basic
Delivers calling party identification to the display in your phone. Enable the feature with *77 and disable with *87.
This service lets you know someone else is calling when you are using the telephone.
This service enables you to forward your incoming call to any telephone you can dial direct without Operator Assistance in the United States and Canada. Toll charges may apply.
Call Forwarding – Delayed
This service permits the forwarding of incoming calls when the customer’s line remains unanswered after customer-designated number of rings. Toll charges may apply.
Call Forwarding – Remote
This service allows you to enable call forwarding from a phone other than your home phone. Toll charges may apply.
This service allows you to reject up to ten (10) pre-selected incoming calls from which you do not wish to receive calls. Dial *60 to add numbers to your list.
This service allows you to redial the telephone number of the most recent incoming call. Dial *69 to activate this feature.
Preferred Call Forwarding
This service allows you to pre-select up to six (6) incoming telephone numbers that you want forwarded to another telephone number. Calls forwarded by this feature are subject to all applicable local and long distance charges. Dial *63 to activate this feature.
This feature allows you to provide up to a maximum of six (6) pre-selected telephone numbers with a distinctive alerting signal or ring (or call waiting tone if you also have call waiting) when you receive a call from them. Dial *61 to prepare your number list.
Stop wasting time dialing busy numbers. Repeat Dialing will make repeated attempts to establish a call for a thirty (30) minute period. Dial *66 to activate. Dial *86 to deactivate.
Speed Calling (8 numbers)
This service allows you to call up to eight (8) frequently called numbers by dialing two digits.
Speed Calling (30 numbers)
This service allows you to call up to thirty (30) frequently called numbers by dialing three digits.
Selective Toll Denial
This service denies all 1+ and 0+ dialing unless a pre-set four (4) digit pass code is entered.
Special Call Acceptance
Looking for the ultimate in peace and quiet? Now you can pre-select up to a maximum of six (6) telephone numbers that you want to hear from and no one else. This will eliminate all other incoming calls. Callers whose numbers are not accepted will hear a utility recorded announcement. Dial *64 to prepare your list.
This service enables another telephone number to be assigned to a one-party access line. The teen service number has a unique ringing pattern so the called party can determine the nature of the call.
Three Way Calling
This service allows you to add a third party to your existing conversation without Operator Assistance.
Caller ID Blocking
Complete Blocking is a FREE service that gives you permanent control over the transmission of your telephone number. Complete Blocking blocks the transmission of your telephone number on the calls you place, unless you specify otherwise. There is no need to enter a code before making each call. Those with Caller ID units who receive your calls will see the word PRIVATE displayed. If you place a call to someone who has Anonymous Call Rejection you will receive an announcement informing you that the called party will not accept calls from callers who have chosen to block display of their telephone number. You may deactivate Complete Blocking on specific calls by pressing *82 on your touch calling telephone before placing a call. (Or by dialing 1182 on a rotary telephone).
Selective Blocking is a FREE service that blocks your telephone number from being transmitted and/or seen on Caller ID units on a per call basis. By simply pressing *67 on your touch calling telephone (or dialing 1167 on a rotary telephone) before placing a call, your telephone number will not be transmitted. Those with Caller ID units who receive your call will see the word PRIVATE displayed. If you place a call to someone who has Anonymous Call Rejection while you are blocking your number, you will receive an announcement informing you that the called party will not accept calls from callers who have chosen to block display of their telephone number. If you do not select a blocking option, you will be assigned selective blocking.
If you wish to change your initial blocking option or the blocking option assigned to your telephone, you may do so one time free of charge. After that, you will be charged $5.00 to change your blocking option.
If you have any questions about your choices or the effect any of these services may have upon you or your privacy, please call our toll-free number (888) 886-5226, available 24 hours.
IMPORTANT PRIVACY INFORMATION
YOUR TELEPHONE NUMBER CAN BE SEEN BY EVERYONE YOU CALL UNLESS YOU BLOCK IT!!!
Any telephone from which you place a call will automatically transmit its number to the person you are calling. Those subscribing to a service known as Caller ID will be able to see your telephone number before they answer their phone. You should decide who receives your telephone number: The law guarantees you that right, with certain exceptions noted below. We also believe you should be able to choose how you would like to have your phone number blocked—your privacy is paramount. That’s why the law requires FREE blocking services that give you the freedom to choose when, how, and if your number will be shown to those you call.
Important Note: Caller ID blocking may not work on interstate calls. Also, you cannot block transmission of your telephone number for calls to 911, 800, 855, 866, 877, 888 or 900 services, regardless of the blocking option you choose. If, for some reason, you want to report an emergency without having your number displayed, you should call the agency’s non-emergency number in order to block your number from being shown (or 1167 on a rotary telephone).
Business Office Hours:
Toll Free: 1.888.886.5226
Internet Technical Support: 1.209.296.7574
Available 24/7/365 for Volcano Internet and Volcano Managed Wi-Fi
Volcano Internet Provider does not support third party Wi-Fi routers.
Business Office Hours:
Pine Grove, Pioneer, West Point:
Ione and Camanche:
We are here to serve you. For product information, billing questions or to order services, call us Monday through Saturday during normal business hours. To report service related issues call us 24/7/365 and our call center representative will be available to assist you.
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