If you have any questions or problems connecting to a Volcano Hotspot, please give us a call.
Toll Free: 1.888.9VOLCANO
Walk-In Hours: Mon - Fri 8:00am-5:30pm, Sat 8:00am-4:30pm
Internet Technical Support By Phone: Available 24/7/365 for Volcano Internet and Volcano Managed Wi-Fi
Note: Volcano Internet Provider does not support third party Wi-Fi routers.
Connecting to a Volcano hotspot is a fairly simple process, requiring just a few easy steps. After connecting to the hotspot and creating your account, you will have full unrestricted access to the internet. Here are the steps in a nutshell.
That's it! After making your payment, you will be online and surfing the internet at broadband speeds!
If you are already a Volcano Internet customer, you can login to the hotspot at no charge with your current Volcano Internet username and password. Go back to the Login screen and enter your information.
Instructions to connect to wireless hotspot would differ depending on the computer operating system or the type of device you are using. However the basic steps would be the same. The device would need to detect the SSID of the hotspot, and you would then connect your device to the hotspot.
The SSID (Service Set Identifier) is used to identify wireless access points. Wireless access points, such as the Volcano Hotspots, broadcast their SSID so that compatible devices can detect the wireless signal. The SSID of an access point is displayed by a computer or device in the wireless configuration.
Windows 7 or 8
Authorize.net is a payment gateway service provider providing a secure internet connection between businesses and credit card and electronic payment processing networks.
After creating your Volcano Hotspot account, you can access any of the Volcano Hotspot access points for the duration of your account. Simply establish a wireless connection to the access point, open your browser and login.
Business Office Hours:
Toll Free: 1.888.886.5226
Internet Technical Support: 1.209.296.7574
Available 24/7/365 for Volcano Internet and Volcano Managed Wi-Fi
Volcano Internet Provider does not support third party Wi-Fi routers.
Business Office Hours:
Pine Grove, Pioneer, West Point:
Ione and Camanche:
We are here to serve you. For product information, billing questions or to order services, call us Monday through Saturday during normal business hours. To report service related issues call us 24/7/365 and our call center representative will be available to assist you.
To Report Service Issues (24hours):
Weather and Time: